Laufen Lead Times
The Laufen products shown on this website are usually available from stock. The typical delivery will be 3 to 5 working days from date of order. We can often arrange quicker deliveries for stock items, please let us know if you would like us to look into this for you and we will be pleased to assist.
In the unlikely event that an item that is usually held in UK stock is out of stock we will advise you of this as soon as your order is received and processed. Due to the scale of UK stock holding this is unlikely to arise, but if the delivery is particularly critical by all means contact us prior to ordering and we will confirm that the items you require are available from UK stock.
Can you supply Laufen products not normally held in UK stock?
Yes. However these products are not displayed on this website: Please Contact Us
Laufen offer a much wider range of products than are shown on this website, which we can supply. However these are not usually held in UK stock and so would need to be ordered in as special order items and often they would be made for you at the factory.
For special order items the lead-time is likely to be in the order of 4 to 6 weeks. If you let us know the Laufen items you require, we can provide lead-times for these from the factory. With made to order items the lead-times quoted initially are for guidance but usually 4 to 6 weeks is a good approximation of the time an order will take to reach you from date of order.
We cannot always accept unwanted special ordered goods back in the same way we can with UK Stocked items. This is particularly true of special order furniture items as these will be made to your order / specification at the factory. If any items are received damaged or have manufacturing defects these would naturally be returnable under the normal warranty returns process as per our terms and conditions of trade. If you do have a special order item that you need to return as it is unsuitable please let us know and we will be pleased to see what can be arranged with the factory, but please be aware this may not be possible.